What grade levels use PBIS Rewards?
PBIS Rewards is designed for use in ALL grade levels, from preschool through high school.
What kind of equipment do I need to use PBIS Rewards?
There is no additional equipment or hardware to purchase. PBIS Rewards is an app for smartphones and tablets, and can be downloaded from the Apple Store, Google Play, and the Amazon App Store. PBIS Rewards is also available from virtually any web browser.
There is no additional cost for the Apps.
Do students need ID badges?
No, badges are not required to use PBIS Rewards. ID badges are the preferred method of identification for use with PBIS Rewards, but other options are available.
Are ID badges included with PBIS Rewards?
No, ID badges are not included with PBIS Rewards. They may be purchased separately from the PBIS Rewards license. We have also worked with schools to create some low-cost printing options for ID badges.
What kinds of reports does PBIS Rewards generate?
Reports tracking teacher usage, student usage, referral data, and more allow you to fine-tune your PBIS program for maximum benefit.
Do you have a support website?
Yes. The PBIS Rewards website is located at https://support.pbisrewards.com. Support website is provided to all teachers, administrators, and staff for schools that are currently using PBIS Rewards. The support site contains help documentation, news on new feature releases, and video tutorials on PBIS Rewards and best practice ideas. The support website is available to all of our schools are no additional cost.
You can find all of our support channels at https://www.pbisrewards.com/support.
I am unable to receive emails from PBIS Rewards. What can I do?
Why do you need to receive emails from us?
We need to communicate with you through email for various reasons:
- To send new feature updates and communications.
- For security purposes in using our Smartphone App and Desktop Portal.
- We will be using email when you first set up your account and when you change your password.
- It is also the primary way that you will receive answers to your support requests.
Please have your school or district whitelist the following domains:
- pbisrewards.com and all subdomains (*.pbisrewards.com)
- motivatingsystems.com and all subdomains (*.motivatingsystems.com)
^ The exact syntax to use will depend on your network.
PBIS Rewards strongly recommends using domain-based whitelisting. IP address white listing is unreliable and could possibly result in whitelisting content that you did not intend to allow. The reason for this is that content delivery networks (CDN’s), such as the ones that PBIS Rewards uses to deliver images, videos, and audio files can frequently change their IP addresses and be used by other parties that share the same IP address.
Additionally, your email may have a filter that can result in our email to you being missed.
- Check your Junk, Spam, and Clutter folders for our communications.