1. Payments
Motivating Systems LLC dba PBIS Rewards accepts purchase orders and credit card payments for the PBIS Rewards Expedition training events. Credit cards entered for payment are charged immediately. Charges will appear on your credit card statement as from “Motivating Systems.”
2. Payments via Purchase Order
If you are using a PO as your form of payment, the PO must be approved by MS. Submission of a PO does not confirm your registration for the Expedition. Motivating Systems does not accept requisitions or travel authorizations as payment. We are not able to accept just the purchase order number as payment. Motivating Systems will review your submitted PO. If approved, Motivating Systems will confirm your attendee registration and send an invoice to you. Motivating Systems has up to 2 business days to review the PO and attendee information.
Please allow up to 7 business days for an invoice to be sent to the e-mail provided during registration. Please include the Motivating Systems provided invoice along with your check. Checks should be payable to “Motivating Systems LLC dba PBIS Rewards”. You can mail checks to
Motivating Systems LLC dba PBIS Rewards
223 NW 2nd St., STE 300
Evansville, IN 47708.
Need a W9? Download our W9 form here.
3. Registration
Your registration for the Expedition is not completed until you receive an email confirmation from Motivating Systems. If you have submitted a purchase order as a form of payment, Motivating Systems will review your PO and attendees to process the request. The submission of a PO does not confirm your registration for the Expedition. Your registration is not confirmed until you receive an email confirmation of your ticket registration form, to be provided by Motivating Systems.
4. Cancellations/Transferring Registrations
If you need to cancel your registration, the cancellation notice must be made in writing and received by Motivating Systems LLC dba PBIS Rewards prior to one week before the start date of the Expedition. Cancellations should be directed to the Billing Manager and can be mailed (223 NW 2nd Street., STE 300, Evansville, IN 47708), faxed (812-660-9040), or e-mailed (billing@pbisrewards.com) to Motivating Systems LLC dba PBIS Rewards. Cancellations are subject to a $25 administrative fee. Registration fees are fully transferable; if you need to cancel you are strongly encouraged to send a colleague in your place. To transfer your registration to another person, send a request in writing stating to whom you wish to transfer your registration fee.
5. Refunds
A full refund of the registration fee, less a $25 administrative fee, will be granted for all written cancellation requests received by Motivating Systems one week before the start date of the Expedition. No refunds will be made for cancellations received after this date. Refunds will be issued based on the manner of payment and processed in up to 45 days after the end date of your event. Refunds will not be processed at the Expedition and no refunds will be issued for no-shows.
Frequently Asked Questions
Q: My school district has approved my request to attend the Expedition, but the purchase order will not be processed by the registration deadline. If I pay the Expedition fees myself, will I be refunded after Motivating Systems receives payment from my school district?
A: No. Credit card payments will not be refunded to supply a delayed purchase order. You would need to seek reimbursement from your school/district or expedite your PO request.
Q: I have paid for my registration to attend twice, so, now I have duplicate registrations. What can I do?
A: Contact billing@pbisrewards.com and inform Motivating Systems of the error. Motivating Systems LLC dba PBIS Rewards will work to correct any registration errors and refund any provide a refund for duplicate registrations in the way they were received (i.e. Credit Card payments will be refunded to the credit card and payments via check will be reconciled via check).
