1. Payments
Navigate360 LLC dba PBIS Rewards accepts purchase orders and credit card payments for the PBIS Rewards Conference. Credit cards entered for payment are charged immediately. Charges will appear on your credit card statement as from “Motivating Systems.”
2. Payments via Purchase Order
If you are using a PO as your form of payment, the PO must be approved by Navigate360. The submission of a PO does not confirm your registration for the conference. Navigate360 does not accept requisitions or travel authorizations as payment. We are not able to accept just the purchase order number as payment. Navigate360 will review your submitted PO. If approved, Navigate360 will confirm your attendee registration and send an invoice to you. Navigate360 has up to 2 business days to review the PO and attendee information.
Please allow up to 7 business days for an invoice to be sent to the e-mail provided during registration. Please include the Navigate360 provided invoice along with your check. Checks should be payable to “Navigate360 LLC dba PBIS Rewards”. You can mail checks to
Navigate360 LLC dba PBIS Rewards
PO Box 933402
Cleveland, OH 44193
Need a W9? Download our W9 form here.
3. Registration
Your registration for the conference is not completed until you receive an email confirmation from Navigate360. If you have submitted a purchase order as a form of payment, Navigate360 will review your PO and attendees to process the request. The submission of a PO does not confirm your registration for the conference. Your registration is not confirmed until you receive an email confirmation of your ticket registration, to be provided by Navigate360.
4. Cancellations/Transferring Registrations
If you need to cancel your registration, the cancellation notice must be made in writing and received by Navigate360 LLC dba PBIS Rewards prior to three-weeks before the start date of the conference. Cancellations should be directed to the PBIS Rewards Conference and can be mailed (3900 Kinross Lakes Pkwy, Richfield, OH 44286), faxed (812-660-9040), or e-mailed (billing@pbisrewards.com) to Navigate360 LLC dba PBIS Rewards. Cancellations are subject to a $25 administrative fee. Registration fees are fully transferable; if you need to cancel you are strongly encouraged to send a colleague in your place. To transfer your registration to another person, send a request in writing stating to whom you wish to transfer your registration fee.
5. Refunds
A full refund of the registration fee, less a $25 administrative fee, will be granted for all written cancellation requests received by Navigate360 three-weeks before the start date of the conference. No refunds will be made for cancellations received after this date. Refunds will be issued based on the manner of payment and processed in up to 45 days after the end date of your event. Refunds will not be processed at the conference and no refunds will be issued for no-shows.
Frequently Asked Questions
Q: My school district has approved my request to attend the conference, but the purchase order will not be processed by the registration deadline. If I pay the conference fees myself, will I be refunded after Navigate360 receives payment from my school district?
A: No. Credit card payments will not be refunded to supply a delayed purchase order. You would need to seek reimbursement from your school/district or expedite your PO request.
Q: I have paid for my registration to attend twice, so, now I have duplicate registrations. What can I do?
A: Contact billing@pbisrewards.com and inform Navigate360 of the error. Navigate360 LLC dba PBIS Rewards will work to correct any registration errors and provide a refund for duplicate registrations in the way they were received (i.e. Credit Card payments will be refunded to the credit card and payments via check will be reconciled via check).
